Beyond Barriers: Our Commitment to Your Privacy
At Beyond Barriers, we are deeply committed to protecting your personal information and respecting your privacy. We value the trust you place in us and strive to be transparent and accountable in how we manage your data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with South African legislation.
This policy forms part of the Beyond Barriers Terms of Use.
Definitions
- Beyond Barriers refers to the organisation registered in accordance with the laws of the Republic of South Africa.
- Personal Information includes any data that identifies or relates to an identifiable individual, as defined by the Electronic Communications and Transactions Act (ECTA), the Consumer Protection Act (CPA), and the Protection of Personal Information Act (POPIA).
- Non-Personal Information refers to data that does not identify a specific individual and relates to usage patterns and service operations.
- User, you, or your refers to any individual accessing or using our website or services.
Information We Collect
Personal Information
You may browse our website without sharing any personal information. However, certain services—such as submitting a complaint or enquiry—require you to provide details including your name, contact information, identity number, and other relevant data. We only collect this information with your consent and in accordance with applicable laws.
Non-Personal Information
We automatically collect non-personal data when you visit our website. This may include browser type, IP address, pages visited, and usage patterns. This data helps us improve site performance and user experience.
Use of Information
- Personal Information is used to provide services, respond to enquiries, and communicate with you regarding your interactions with Beyond Barriers. We do not sell, rent, or share your personal data without your consent, unless required by law.
- Non-Personal Information is used for analytics, website performance monitoring, and service improvement.
Retention of Information
We retain personal and non-personal information in accordance with South African laws and regulations, ensuring it is stored securely and only for as long as necessary.
Children’s Privacy
Beyond Barriers does not knowingly collect information from children and does not target its services or website to children. We encourage parents and guardians to monitor their children’s online activity.
Accuracy and Updates
You have the right to ensure your personal information is accurate and up to date. If you believe any data we hold is incorrect, please contact us to request a correction.
Security Measures
We employ industry-standard security protocols including firewalls, encryption, password protection, and antivirus software to safeguard your personal information. All staff and service providers are required to adhere to our strict security policies.
User Access and Credentials
To access certain services, you may be required to register and create a username and password. You are responsible for maintaining the confidentiality of these credentials and for all activities conducted under your account.
Cookies
Our website uses session cookies to enhance user experience and site functionality. These cookies do not store personal information and are deleted once your session ends. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to external sites. Beyond Barriers is not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before sharing any personal information.
Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and we encourage you to review the policy periodically to stay informed.
Contact Us
For any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact:
Beyond Barriers
Email: connect@beyondbarriers.co.za
Tel: +27 73 922 7446